our ethics

• All our staff are required to abide by our code of ethics as well as any other code of ethics that their professional memberships may require.

integrity

• Conduct all activities with honesty, fairness and truthfulness. Not to take any part in any activity that will bring discredit to the company, clients or suppliers.

objectivity and Independence

• Give decisions, recommendations or opinions that are honest, objective and factual. Ensure all people are treated fairly and equitably and respect cultural and moral values.

quality performance

• Ensure that every effort is made to meet the high level of service required by the company's service standards.

professional behaviour

• Do not misrepresent areas or levels of experience or competence. Take care not to disclose confidential information relating to your work or knowledge of your employer without the agreement of those parties. Comply with the laws of New Zealand, particularly the Residential Tenancies Act 1986.